Privacy Policy of Vahan Mechanic
Effective Date: 23 Sept 2024
At Vahan Mechanic, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By booking our mechanic services in Pune and Mumbai, you agree to the practices described in this policy.
1. Information We Collect:
We collect the following types of information when you use our services:
- Personal Information: Name, contact details (phone number, email address), and address.
- Vehicle Information: Vehicle type, model, registration number, and service history.
- Payment Information: We may collect payment details such as credit/debit card information or UPI data to process your service payments.
- Location Data: With your permission, we collect location data to provide services at your location.
- Communication Data: Any feedback, inquiries, or communications you share with us.
2. How We Use Your Information:
The information we collect is used for the following purposes:
- To provide and improve our mechanic services in Pune and Mumbai.
- To process bookings, payments, and offer support.
- To communicate with you about your service status, reminders, and promotional offers.
- To enhance our customer experience through feedback and service improvement.
- To comply with legal obligations and protect against fraudulent activities.
3. Sharing Your Information:
We may share your information with:
- Service Providers: Third-party mechanics, technicians, and payment processors who assist in delivering our services.
- Legal Authorities: If required by law, or in the event of a legal obligation or dispute.
We do not sell, rent, or trade your personal information with third parties for marketing purposes.
4. Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights:
You have the right to:
- Access, update, or correct your personal information.
- Request the deletion of your personal data, subject to certain legal obligations.
- Opt out of receiving marketing communications from us at any time.
6. Cookies and Tracking:
We use cookies and similar tracking technologies to enhance your experience on our website. These cookies help us understand user behavior and improve our services. You can control cookie preferences through your browser settings.
7. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on our website with an updated “Effective Date.”
8. Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us at:
Vahan Mechanic
Email: help@vahanmechanic.com
Phone: +91 7709991704