Terms and Conditions of Vahan Mechanic
Effective Date: 23 Sept 2024
Welcome to Vahan Mechanic! These Terms and Conditions (“Terms”) govern your use of our services. By accessing or using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. Services Provided:
Vahan Mechanic offers mechanic services for bikes and cars in Pune and Mumbai. Our services include on-site vehicle repairs, maintenance, emergency assistance, and other related services as requested by customers.
2. Booking and Payment:
- Booking Process: You can book a service through our website, mobile app, or by contacting our customer support. Please ensure accurate information is provided for the booking to avoid delays or cancellations.
- Service Fees: All service fees will be provided to you during the booking process. The final cost may vary based on additional work required or parts replaced, with prior approval from the customer.
- Payment: Payments can be made via credit/debit cards, UPI, or other accepted methods. Payment must be made in full upon completion of the service.
3. Customer Responsibilities:
- Accurate Information: You agree to provide accurate information about your vehicle and its condition. Failure to do so may result in delays or additional charges.
- Availability: You are responsible for ensuring your availability at the designated time and location of the service. If you are unable to be present, please notify us in advance.
- Vehicle Condition: You must ensure that the vehicle is in a state suitable for repair, free of any hazardous conditions.
4. Cancellations and Rescheduling:
- Cancellation Policy: Cancellations must be made at least [Insert Timeframe] hours before the scheduled service. Cancellations made after this period may incur a cancellation fee.
- Rescheduling: You may reschedule your service without any additional charges if done [Insert Timeframe] hours before the appointment.
5. Warranties and Guarantees:
- Service Warranty: We offer a [Insert Warranty Period] warranty on our services. If any issues arise related to the service performed within the warranty period, we will provide the necessary repairs free of charge.
- No Warranty for Customer-Provided Parts: We do not provide warranties for parts supplied by the customer.
6. Limitation of Liability:
- No Liability for Delays: We aim to provide timely services; however, Vahan Mechanic is not responsible for delays due to unforeseen circumstances such as weather, traffic, or parts availability.
- No Liability for Pre-Existing Conditions: Vahan Mechanic is not responsible for any damage or issues that existed in your vehicle prior to our service.
- Maximum Liability: Our maximum liability in any situation is limited to the amount paid by the customer for the service provided.
7. User Conduct:
When using our services, you agree to:
- Not engage in any illegal or fraudulent activities.
- Not use abusive language or behave in a manner that disrupts the service process or endangers our staff.
8. Intellectual Property:
All content, trademarks, logos, and materials used by Vahan Mechanic are the intellectual property of the company. You are prohibited from using, copying, or distributing any materials without prior permission from Vahan Mechanic.
9. Privacy:
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Governing Law:
These Terms and Conditions are governed by the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
11. Amendments:
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on our website, and your continued use of our services indicates acceptance of the updated terms.
12. Contact Us:
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Vahan Mechanic
Email: help@vahanmechanic.com
Phone: +91 7709991704